aps Aviation Parts Service is a company specializing in the procurement and purchasing of high-quality spare parts for the aviation industry. We offer a wide range of OEM and PMA parts and have a robust network of over 250 global suppliers. 

We offer a wide range of parts, including OEM (Original Equipment Manufacturer) and PMA (Parts Manufacturer Approval) parts. We also specialize in sourcing hard-to-find parts for rare and vintage aircraft. In addition to factory new parts from our distribution network, we have a large inventory of aircraft parts in different conditions such as new surplus, overhauled, serviceable parts.

In our system, we distinguish between factory new distribution parts, which we obtain through our distribution network, and surplus parts, of which we have a large inventory in stock in various conditions (e.g. new surplus, overhauled, serviceable) and ready for immediate dispatch. You can purchase distribution parts in the aps online shop, while you can request surplus parts via the aps Surplus App.  

Our extensive supplier network, competitive pricing, superior quality, and ability to source rare and vintage aircraft parts set us apart. We are committed to delivering excellence in every aspect of procurement and purchasing. 

You can contact us through our website or by reaching out to our sales team. At aps, we believe in personal contact with our customers, which is why the members of our team always have direct contact information available for you. We are here to assist you with any questions or needs you may have.

OEM parts are made by the original equipment manufacturer, while PMA parts are made by other manufacturers who have received approval from the aviation authority to produce them. Both types meet stringent quality and regulatory standards. 

Yes, we specialize in sourcing “hard to find” parts, especially for rare and vintage aircraft, providing innovative and reliable solutions to meet your needs.  

The connection to Avref, alternative part numbers can be easily recoded for your part by using the search function in our webshop. 

We have a robust procurement process and strong relationships with leading manufacturers and suppliers, enabling us to provide high-quality parts. Our experienced procurement team ensures compliance with all regulatory requirements. We also hold a certification according to the international standard EN 9120 for distributors that includes EN ISO 9001:2015 quality management system requirements and specifies additional aviation, space and defense industry requirements, definitions and notes. This certification affirms aps’ ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. Continuous compliance is ensured by annual independent recertification and surveillance audits. 

Yes, we provide all necessary certifications, including FAA 8130-3, EASA Form 1, and Certificate of Conformance, ensuring that the parts meet regulatory requirements and quality standards. 

We prioritize AOG situations by providing expedited sourcing and shipping of critical parts. Our extensive inventory and supplier network enable us to respond quickly, minimizing aircraft downtime and operational disruptions.

Yes, we ship parts worldwide through our extensive network of carriers.

Orders for in-stock items, including our 90,000 line items ready to ship, are typically processed and dispatched within 24 hours. Delivery times vary based on the shipping method and destination.  

If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped. Please note that we are not able to change the shipping address after your parcel has been dispatched.

Yes, we assist with customs clearance for international shipments. We provide all necessary documentation to ensure smooth and timely customs processing. 

Once your order is shipped, you will find your tracking number on your invoice that you receive via email. You can use this number to track your shipment on the carrier’s website. 

Shipping charges depend on the size, weight, destination, and shipping method of your order. You will see the shipping costs during the checkout process in our online shop. For orders placed by phone or e-mail, you will be informed of the shipping costs in the quotation.  

Please note that for some spare parts with special shipping requirements due to size or other characteristics (e.g. hazardous goods) special conditions apply and will be charged subsequently as freight at cost. 

We offer a variety of shipping options including standard, expedited, and overnight shipping. We work with various carriers including UPS, DHL, FedEx, Dachser, DSV, DPD, TNT, Expeditors (etc.). We usually ship parcels within Germany with UPS and parcels within the EU with DHL Express. Please note that the carrier transporting your parcel may vary depending on size, weight, properties (e.g. hazardous goods) and delivery destination. Your sales contact can help you select the best option based on your urgency and location. At the customer’s request, we can ship to the customer’s account and with their preferred transport carrier.

The VAT ID is essential for verifying that the receiving entity at the shipping address is a legitimate business. This helps ensure that both the buyer and the recipient are compliant with EU tax regulations. If your order qualifies as an intra-EU supply, meaning goods are shipped between EU member states, the transaction might be eligible for a VAT exemption. To benefit from this exemption, the VAT ID of the shipping address is required to prove that the goods are being sent to another EU-based business. Please note that your order doesn’t qualify for VAT exemption, if you don’t provide a VAT ID for the shipping address and VAT will be charged on your invoice.

Invoices are sent electronically to the email address provided at the time of purchase. If you would like to add a different e-mail address for invoices, please indicate this for your aps sales contact. 

Yes, this is possible. In our online shop, you can directly define separate e-mail addresses and contact persons for deliveries and accounting matters in your customer account. Alternatively, you can also inform our sales team and our team can make those changes for you in your customer account. 

aps accepts various payment methods, including bank transfers, credit card payments via Unzer Link and direct debit payments. Payment information for bank transfers can be found on your invoice or you can download it under Forms FO Bank Transfer Information APS  

How can I update my billing information?  

To update your billing information, please contact our accounting team (accounting@aps-aviation.com) with the new details. Ensure you provide accurate and complete information to avoid delays in processing. You can also update your information directly in your customer account in our online shop.  

Yes, copies of past invoices can be requested by contacting our accounting team (accounting@aps-aviation.com) receivable department. Please provide the invoice number or the date of the original transaction to expedite the process.

Invoices are issued in euros (EUR) or U.S. dollars (USD), depending on the customer’s location and the terms agreed upon at the time of sale. Please note that it is not possible to switch between currencies under the same customer account. 

Yes, you are welcome to offset a credit note against an invoice, or invoices issued earlier or later. In the case of a bank transfer, please state both the credit note number and the invoice number as the reference for payment.

We accept returns for items that are defective, damaged, or incorrect. In the case of non-warranty returns, a restocking fee and shipping charges to the supplier/manufacturer for non-stock items will be deducted from your credit. Some Cessna parts are excluded from return and cannot be cancelled. 

Please contact Mr Lars Alexius (lars.alexius@aps-aviation.com), the person responsible, to initiate a return and obtain a return authorization. Please return your item AFTER filling-in the Return Authorization Form and your return request has been authorized. We do NOT except unauthorized returns. You can download a form for return merchandise authorization in Support Center » Forms.  

Please complete the Core Return Form in full and enclose it in the parcel with your core part. You can download the FO Core Return in Support Center. Core units have to be returned withing 20 days  

As a rule, you will receive a credit note within a few days of your core being received by aps. Please note that core credits are issued with reservations until the manufacturer accepts the core. If repair work on the part is necessary or if the part is rejected by the manufacturer, this amount will be charged separately to your customer account again and you will receive a new invoice.